Organizational Communication: Process Essay

IntroductionCommunicate with others is necessary and essential for everyone. Studentsneed to communicate with their classmates or their t all(prenominal)ers and employees need to communicate with their pigeonhole and clients. discourse is everywhere in races day-to-day life. However, there are many factors stooge affect how the communication goes. Communication formed from modify information from one person to another.(Orlova, 2010) In this passage, the author will give two real-life example of twain successful and failure organizational communication cases because illustrate the reason wherefore non-verbal communication , face to face communication and self-awareness contribute to the efficient communication and how these factors works. Last but not the least the writer will explain how different organizational cultural values, lack of active heeding and Computer-Mediated Communication boost the failure communication case.Successful Communication vitrineThis example is slightly a handleion stem which formed with three people in my schoolwork, one Chinese, one Japanese and one Vietnamese. We were going to discuss a question about what cause to climate change. Since I do not know much things about the climate change. When Japanese was blithering, I gruelling on what she said and mystify eye contact with her. If I looked like confusing, she would clarify what she just talked about and never mind to plow again. Both of Vietnamese girl and me had nodding our heads when we restrain with her point of views. Sometimes we used some gestures and facial expression when we were discussing. Whats much, we had group meetings in school every daytime that we can finish our work together. At last, our tutor said we each(prenominal) done a great job.Factors that promote the organizational communicationNon-verbal communication is usually understood as the process of communication through sending and receiving wordless messages, language is not only source of communication, and there are other authority in addition. Nonverbal communication can be communicated through gesture and touch, by body language or posture, by facial expressions and eye contact. (Orlova, 2010).One of the reason of why Non-verbal communication promotes organizational communication is because it is trustworthy. As described in the example, when we were discussing, we had eye contact with others. Eyes dont lie. If you guide eye contact with somebody who is talking, it provesthat you are paying economic aid of what he or she said and to a fault shows your respect to that person. Whats more, the speaker can also recognize others whether understand what he or she is talking about.When I looked confused in the conversation, the Japanese girl will elucidate what she had just talk about in detail so as to reserve me know relieve oneselfly about it. After this, I knew more things about climate change which encourage me to do more research about it rather than onl y listening about others opinions. This is really important when you are doing a group project. Another reason for why non-verbal communication is superior for organizational communication is that people can transmit a message naturally and even do not need to speak out to make others understand the meaning unconsciously.Firstly, body language assists us conducting the watchword. It will not make sense until you response to others talking. When we agree with others, we will show our understanding through nodding our heads or raising our thumbs. Secondly, we sat very close to each other when we were discussing, like friends more than group mates that help us to establish the relationship more friendly and warmer. Orlova(2010) emphasised the reason of why the use of spaces is mainly significant when people piss fundamental interaction in groups is because where group constituents sit relative to one another defecate an pitch on the flow of the conversation.Face-to-face communi cation contribute to the successfully communication as well. convolute et al. (2009) found that because face to face communication is produced in real time, speakers have direct feedback on how their message is being understood as it is being delivered. In our discussion group, our entire group members insist of having group meeting in campus everyday contributed to the success of the discussion most. Face-to-face communication is fitting to make sure that each of us merely focuses on our discussion in the particular time. Despite the fact that face to face communication not as convince as online chat. Face-to-face communication is in fact much more than speaking and speech is greatly influenced both in heart and content by this essential form of communication.(Marion, Jean-Luc & Gerard 2010)People can have a better interaction when having face to face communication. In our discussion group, when soul do not agree with others opinions we can discuss directly and asking question s.Face-to-face communication can encourage people to dwell the discussion as well. When individual cant speak fluently, others will help him or her to keep on talking, for example, gives some door opener questions or paraphrase his or her arguments. Face-to-face encounters tend to go on longer than other forms of communication. However, when our group buddies have a face-to-face conversation, each of us has do an effort to the meeting. We have probably spent longer talking together in order to have a better discussion about our topic.Self-awareness also makes us do a better job on our group work. The more you know about yourself, the greater you will feel emotionally and the more adapt you will become at dealing with situations. Self-awareness is ones own knowledge and assessment, including their mental aptitude, personality characteristics and psychological understanding of psychological processes and evaluation. If person can realize what he or she good at and the weakness of themselves, they can do the job better. People evaluate themselves accurately which can help them to work more efficiently. One of the most important things in doing projects with others is contribution.It is impossible that you want others to finish your part of job either. Self-awareness can make you know clear about what you can do for this team. In our discussion group, I am the person who not good at collating information so that I was in charge for the researching part. I would give the information to the Vietnamese girl who is good at comprehensive analysis to collating information. This distribution of work can make our discussion group work more efficiently and everyone feel comfortable about this allocation.The failure organizational communication exampleWhen I was doing the BEP course last year, a presentation group was formed with quartet people. People are all from different countries including one Iraqi, one Chileans, one Indian and me from China. However, when the Ir aqi was talking about her thoughts about the presentation she did not allow others to add some views and she just keep talking on her own. After she finished her talking, she presently continued to ill-tempered about her own businessand totally annoying what other group members were talking. Though she is the woman who has many life experiences and she dont care about what others thinking. In this situation, even we can meet at the classroom every day, our group buddies changed to use E- send off to connect with each other and did not have a formal discussion anymore. This was not like a team work. Not surprisingly, our presentation group got a very low mark cod to the lacking of communicationFactors that boost the failed organizational communicationActive listening is a complicated branch of learning which requires intense awareness and anxiety to both of verbally and nonverbally information that someone is transmitting. It calls for the listener to pour out themselves of person al concerns, distractions and preconceptions. (Mackay, 1994) Listening is the ability of how you receiving the message and make judgment about the words. When someone is listening, he or she may write notes with the purpose of make a long term remembering and paraphrase in his or her own words. Whats more, listening is also the ability of learning, people can learn from others when they are listening. Attentive listening not only means we pay all of our attention to receiving from others but also tell others what we interested in. Active listening is crucial in many areas, for instance, in the working environment, employee should listen to their colleague and students should take notes or paraphrase teachers speech during classes.Nevertheless, the writer thinks that acting listening is especially important for the team work. It can demonstrate your respect and only make other feel your presence but also making effort to the task. In our presentation group, the Iraqi only focused on what she was thinking and did not give some advices or reflection about others ideas. Whats more she was doing her own business when others were talking and it seems that what we said have nothing to do with her. This mannequin of egocentrism is the barrier to listening which leads to the ineffective communication in our presentation group. Other group members would have prejudices and biases because the way of how she behaves. Corporate culture defines the feel of an organization-the strategies, managerial personalities, style, environment, traditions, ethics, and shared values and beliefs that contribute to its individuality. It can be broadly described asauthoritative, bureaucratic or entrepreneurial.(Graham & Martin 2004)People come from different countries tend to have a different set of norms and different views to the same subject. Mott (2008) has argued that there are a lot of easily noticeable aspects of an organizational culture, such as their conduct and life experience. At the same time, there are also other parts of organizational culture are more theoretical, like their beliefs, values, and assumptions .In our presentation groups, all of our group members come from different countries may have diverse culture values and assumptions. The Iraqi woman who thought herself had experience much more than each of us did not consider about others opinions or she thought only what she said was right and everyone should follow her. Whats more, the Chileans young boy stopped talk about the topic of our presentation after we were treated like that.And the Indian people and I just feel helpless in this situation. All of these things can be analysed as because we have different personalities and different style of communication with others. The culture of an organization is important because it frequently affects its ability to get things done (Graham & Martin 2004).Everyone in the presentation group contributed to the failure communication because it was hard for us to understand foreign countries terms, values and how foreigners performs in the certain situation. People do not have to right to judge others behaviour whether right or wrong. The living environment can affect someones values too. Computer-Mediated Communication leads to the failed organizational communication as well.Simpson (2002) claimed that CMC is an umbrella term which refers to human communication via computers. Temporally, a distinction can be made amid synchronous CMC, where interaction takes place in real time, and asynchronous CMC, where participants are not necessarily online simultaneously. In spite of CMC bring us a lot of convince and independence from time-space, CMC, it provide less time for our group mates to develop our relationship and have less chance to understand each other better. Besides, CMC does not inculpate peoples non-verbal behaviours and initial reaction.People can do multi task at the same time when they using CMC which may pay less atte ntion on one task. In the example I stated above, the presentation group chose to communicate via CMC rather than face-to face communication caused to the result that we are not able to communicate in a proper way. Using E-mail to connect with ourgroup buddies was inefficient because not each of us check mail box regularly. Sometimes we received the e-mail in the next day and would not response in time. As the presentation group which mixed four people from different countries, it was hard for each group members to communicate and understand others well..ConclusionTo sum up, at the beginning of this passage, the writer talked about why the members of discussion group communicated with each other successfully .Firstly, non-verbal communication which contains a lot of eye contact, gesture and body movement make the conversation conduct efficiently. Secondly, the discussion group insists to have face to face communication everyday provide a positive impact on the organizational communi cation. Thirdly, self-awareness of each group member knows clear about what is the strength and weakness of them contributes to the successful communication as well.At the second part of this paper, the writer explained how organizational cultural values effect the conversation. If group members lacking of active listening can cause to the termination of the conversation had been discussed in this part. Next, the writer had illustrated the difference organizational culture values between group members would have a negative impact on the communication. Last but not the least, Computer-Mediated Communication which lack of non-verbal communication, instant feedback and initial reaction also boost the failure communication case.How to communicate with others is a course for everyone. Having a better communication with others brings lots of advantages in both study area and daily life. Because successful communication can help you to have a better relationship with others and sometimes i t can avoid conflict as well. Learning to listen to others and accept others opinions is the basic skills for the successful communication. However, communication is not only consisting of literalness but also non-verbal communication. If you learn how to communicate with others, you take the first step to success.ReferencesMarion Dohen, Jean-Luc Schwartz, Gerard Bailly 2010 Speech and face-to-facecommunication An introduction Speech Communication, mountain 52, Issue 6, pp. 477 480 Mackay H.1994, The good listener. Better relationships through better communication.(Previously published as Why dont people listen)Sydney Pan Macmillan Martin Graham 2004,Cultural Values Motor Transport, 07/2004, p. 12 Mott Linn 2008, Organizational culture an important factor to consider The Bottom Line Managing Library Finances, Volume 21, Issue 3, pp. 88 93 Orlova M. 2010, The role of interaction of verbal and non-verbal means of communication in different types of discourse Sociosfera, Volume 4, pp. 58 66 Rick van der Kleij, Jan Maarten Schraagen, Peter Werkhoven and Carsten K. W. De Dreu2009, How Conversations Change Over Time in Face-to-Face and Video-Mediated Communication Small Group Research, Volume 40,Issue 4,pp.355-381 Simpson, James, 2002Computer-Mediated Communication ELT Journal, Volume 56, Issue 4, pp. 414 15